Terms and Conditions
Privacy and Security
Collecting and Using Information
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfilment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used and to the extent necessary for those purposes it should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Protecting Information
We maintain physical, electronic and procedural safeguards to guard your non public personal information. Our operational and data processing systems are contained in a secure environment.
To secure sensitive communications between your computer and our web servers, we have implemented digital certificates and enabled strong, 256-bit, encryption. We use secure sockets layer, SSL, security protocol to protect all exchanges of information via our web pages that are considered private or confidential.
We use various authentication technologies, including passwords, to authenticate visitors to the portions of our website that may allow access to private or confidential information. We have implemented other security controls such as firewalls, intrusion detection and intrusion prevention to protect our systems and networks and your information.
You may be aware that Web pages with "https" addresses indicate online security. The login areas of our site are secure even when appearing on a page with an "http" address. Before the information leaves your computer, it is transferred safely to the secure area of our Web site. You can always safely login from any "http" page at inverma.co.uk
Emails
Email messages are not secure. We are not responsible for the security or confidentiality of communications sent to us via Internet email messages. Our security software does not encrypt email messages. Email messages traveling through the Internet are potentially subject to viewing, alteration and copying by anyone on the Internet. Be cautious when submitting personal or financial information via email.
Returns Policy
We provide a friendly customer service. For products that you wish to return, please email us your request firstly for a returns authorization number.
We will not accept products without a return authorization, and therefore all returns must receive pre-approval.
Please notify us within 7 days from receipt of goods, and items must be returned to us within 30 days of purchase using a tracked/ signed confirmation service.
If your return request is approved, repack the products sufficiently to ensure that the bottles will not break during shipping.
Products damaged during return shipping back to us due to inadequate packing cannot be credited.
The item must have remained unopened, with the safety seal intact and in new condition. Product being returned not due to our error will incur a 15% restocking and bookkeeping fee of £6.00
The Buyer is solely responsible for all tracked return postage fees
Damaged Goods
Please report damaged goods immediately. It is important that the original packaging be saved in order to file a claim with the carrier that we use.
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfilment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used and to the extent necessary for those purposes it should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Protecting Information
We maintain physical, electronic and procedural safeguards to guard your non public personal information. Our operational and data processing systems are contained in a secure environment.
To secure sensitive communications between your computer and our web servers, we have implemented digital certificates and enabled strong, 256-bit, encryption. We use secure sockets layer, SSL, security protocol to protect all exchanges of information via our web pages that are considered private or confidential.
We use various authentication technologies, including passwords, to authenticate visitors to the portions of our website that may allow access to private or confidential information. We have implemented other security controls such as firewalls, intrusion detection and intrusion prevention to protect our systems and networks and your information.
You may be aware that Web pages with "https" addresses indicate online security. The login areas of our site are secure even when appearing on a page with an "http" address. Before the information leaves your computer, it is transferred safely to the secure area of our Web site. You can always safely login from any "http" page at inverma.co.uk
Emails
Email messages are not secure. We are not responsible for the security or confidentiality of communications sent to us via Internet email messages. Our security software does not encrypt email messages. Email messages traveling through the Internet are potentially subject to viewing, alteration and copying by anyone on the Internet. Be cautious when submitting personal or financial information via email.
Returns Policy
We provide a friendly customer service. For products that you wish to return, please email us your request firstly for a returns authorization number.
We will not accept products without a return authorization, and therefore all returns must receive pre-approval.
Please notify us within 7 days from receipt of goods, and items must be returned to us within 30 days of purchase using a tracked/ signed confirmation service.
If your return request is approved, repack the products sufficiently to ensure that the bottles will not break during shipping.
Products damaged during return shipping back to us due to inadequate packing cannot be credited.
The item must have remained unopened, with the safety seal intact and in new condition. Product being returned not due to our error will incur a 15% restocking and bookkeeping fee of £6.00
The Buyer is solely responsible for all tracked return postage fees
Damaged Goods
Please report damaged goods immediately. It is important that the original packaging be saved in order to file a claim with the carrier that we use.
